What is your refund policy? Is an ITIN guaranteed?
We have a 100% money-back guarantee for our ITIN service, but only if you use our combined ITIN + Document Verification (CAA) service. Our success rate with this method is 100% so we assure you we can get your ITIN issued.
If you use our ITIN Application service only, we do not accept responsibility for any potential user errors that could occur with mailing, document submission, and other factors. Learn more about our services here.