Who we are
ITIN Genie, found at website address: https://itingenie.com (the “Website“), is governed by the following privacy policy (“Privacy Policy“).
At ITIN Genie, we respect your right to privacy and protection of your personal information. This Privacy Policy informs you what personally identifiable information we may collect and how we may use it.
ITIN Genie is committed to complying with the Personal Information Protection and Electronic Documents Act Canada, and with other Canadian privacy laws applicable to our operations.
By using the Website, you acknowledge and agree that you have read and understand this Privacy Policy, and consent to the collection, use and disclosure of your personal information under the terms of this Privacy Policy.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
When you submit content through our forms, we collect personal information such as your name, email address, and any other details you provide. This information is used to process your submissions, improve our services, and communicate with you. We retain your information only as long as necessary and do not sell or rent it to third parties, sharing it only with trusted partners who maintain confidentiality. We implement security measures to protect your data, and you have the right to access, modify, or delete your personal information by contacting us at contact@itingenie.com. By submitting content, you acknowledge that you have read and understood this privacy policy.
Cookies
If you leave a comment on our site you may opt in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How your information may be used
In addition to that describe above, we may use information collected in the following ways:
- To send you promotional information. Any promotional material will include a means to opt-out of receiving future material.
- To send you administrative communications, such as administrative emails, confirmations, technical notices, updates on policies, or security alerts.
- To respond to your comments or inquiries.
- To track and measure advertising and website analytics.
- To protect, investigate, and deter against unauthorized or illegal activity.
Note that this list is not all-inclusive.
Who we share your data with
Your information may be shared with third parties when explicitly authorized by you. The use of your personal information by each third-party service provider is dictated by their respective privacy policies.
The Website currently uses the following third-party service providers:
- Google Analytics: tracks website usage and provides information such as referring websites and user actions on the Website. Google Analytics may capture your IP address, but no other personal information is captured by Google Analytics.
- Fluent CRM/SMPT + Amazon SES: these services are used for delivery of email updates and newsletters. We store your name and email address for purposes of delivering such communications.
- Zapier: used for automation of sending form data to Platoforms and for other automations (eg. email drafting). Data is deleted immediately after it is sent.
- Platoforms: used to import form data collected from Fluent Forms (and sent via Zapier) into PDF documents. Data is periodically deleted.
In addition, visitor comments are checked for spam content by routing through an automated spam detection service.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Sensitive personal data
Sensitive personal information includes your social insurance number, date of birth, information regarding race or ethnic origin, political opinions, religious beliefs, health information, criminal background, or trade union memberships. If you elect to submit such information to us, it will be subject to this Privacy Policy. Do so at your own risk.
Contact information
At any time, please contact us at contact@itingenie.com for questions related to this Privacy Policy.